Legal

Payment and Refund

Payments and Refund Policy

INVSIFY TECHNOLOGIES PRIVATE LIMITED ("Company," "we," "our," or "us"). This Payments & Refund Policy outlines how payments, subscriptions, cancellations, and refunds are handled for services provided through our website https://invsify.com.

Disclaimer: We operate as a technology platform only. We do not offer SEBI-registered investment advisory services. All features on our platform are intended for educational, informational, and simulation purposes only.

Payment methods

We use Razorpay to securely process all online payments. Supported payment methods include:

  • Credit Cards (Visa, Mastercard, RuPay, etc.)
  • Debit Cards
  • Net Banking
  • UPI (Unified Payments Interface)
  • Mobile Wallets (e.g., PhonePe, Google Pay, Paytm)
  • Any other digital modes supported by Razorpay

All payments are processed in Indian Rupees (INR).

Subscription charges and billing

  • Advance Payment: All services and subscriptions require full advance payment prior to activation.
  • Billing Cycle: Subscription fees are charged monthly or annually, depending on the selected plan.
  • Auto-Renewal: If enabled, users authorize us to automatically charge their saved payment method on the renewal date.
  • Failed Payments: In case of failed transactions, access to services may be temporarily paused until payment is successfully processed.

Refund Policy

We do not offer refunds for change of mind, dissatisfaction with features, or partial use of services.

Refunds are only applicable in the following cases:

  • Duplicate payments due to a technical issue
  • Payment deducted, but access to the platform was not granted
  • System downtime or failure during activation

Note: No refunds will be issued for services categorized as “non-refundable” in any special promotion or plan.

Refund Procedure:

  • Email your refund request to [email protected] within 7 days of the transaction
  • Approved refunds will be processed within 7-10 business days
  • Payment gateway and bank transaction charges (if applicable) will be deducted from the refund amount**

Cancellation Policy

Client-Initiated:

  • You may cancel your subscription auto-renewal at any time via your dashboard
  • Services will continue until the end of the billing cycle; no prorated refunds are provided

Company-Initiated:

We reserve the right to suspend/cancel services in case of:

  • Suspected fraud or policy violations
  • Technical or security issues
  • Regulatory concerns

Security and fraud prevention

We use Razorpay's PCI-DSS-compliant payment infrastructure with encryption protocols. Suspicious or high-risk transactions may be blocked or flagged for manual verification.

Dispute resolution

All payment-related disputes must be raised via [email protected] within 7 days of the transaction.

Final note

This policy is drafted to align with our current business operations as a technology platform, and is subject to change as and when required.

By making a payment on our platform, you acknowledge and agree to this Payments & Refund Policy.